Please reach out to support@alterstaff.io using the same email address connected to your purchase! We'll be able to verify your redeem code and help make sure it works ~ ππͺ
Please send us another email letting us know it's your second attempt to contact us about your redeem code. We'll make sure to make it up to you πΌπͺ For extra measure, kindly watch your spam folder in case our reply ends up there somehow!