Please reach out to support@alterstaff.io using the same email address connected to your purchase! We'll be able to verify your redeem code and help make sure it works ~ 💖🔪
Please send us another email letting us know it's your second attempt to contact us about your redeem code. We'll make sure to make it up to you 😼🔪 For extra measure, kindly watch your spam folder in case our reply ends up there somehow!