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how do you reset the bank password? i sent the forgot password request, and tried logging in, but i still wouldnt let me

Did you receive the e-mail and enter the correct information? If you didn't receive an email it's because you need user to get the e-mail, and if you did then clicked the link and filled it out, double-check the info is right. I recommend using the hints if you're stuck or refreshing the game if it's still not working.