HELLO!
To solve your problem, the programmer first needs to replicate your bug. Could you please upload your game save file to our dedicated page: https://nonohom0-circle.notion.site/Bug-c7dd050b559544c6b03e47d2cf96524c?pvs=4
The cache path for Unity PC saves is located at: C:\Users<user>\AppData\LocalLow<company name>
The cache path for Unity Android saves is located at: /storage/emulated/<userid>/Android/data/<packagename>/files
Please don't forget to modify your file name or write down the bug on our page so that we can distinguish these files.