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Can't open either of the .exe or .sh

A topic by FernieBoo created Apr 06, 2017 Views: 2,557 Replies: 23
Viewing posts 1 to 11

I have downloaded the game, but I cant seem to open it.

When I try to open the .exe it says that "Could not execute. Is it missing?" and it happens to the other one as well the .sh

What should I do? Please help me..

im having the exact problem ;-;


Are you trying on Mac or PC?

I'm having this same problem but I'm on a Windows PC

If it downloaded as a zip file, just take the folder "BTS" and drag it on your desktop and then open it and launch the exe file. That way it will open!

PC (windows) I downloaded it but it looks like a file and when I click on it it gives more stuf tha in the game or something idk.

Do you mean a WinRar file? Just right click and click "Extract files" Once you've done that, open the new folder. Then open the application :)

OMG me too ;A; I have the same problem as well

I downloaded the game but its not working the pc said that the .exe is missing. please help me.

So I looked up some tutorials on the Internet, since it seems to be a recurrent problem for so many people, and found out that it's likely to be your anti-virus blocking the program.

However, I do not know what is your anti-virus, and how it works, so I suggest you to search on the Internet how to bypass your own anti-virus restriction.

(I suggest you this link even though I haven't tried it https://support.steampowered.com/kb_article.php?ref=4361-MVDP-3638 )

Okay so it took my like an hour but I finally figured it out. I have Norton Security and every time I tried to open the game it would delete the file, saying it was dangerous. In order to open it and run the application, make sure that whatever virus protection you have restores the file to your computer, or just download it again. For Norton (not sure about any other anti-virus program) before you try to open it, right click and choose the the option under your virus protection to see the file details. Then for Norton, all I had to do was click something that said I trust the producer of the game. And then I was finally able to play woooo!

What did you click to bypass it? I have norton as well and it's doing the same thing

Nevermind I've figured it out

how did u do it?

how did u do it?

i badly need help thanks alot hope u can reply me

Before you try to open the application right click on the file then it will have an option related to Norton security. Click on that and Norton should open up the file details on the application. In the bottom right corner there should be a button that says something along the lines of "trust this user". Click on that and then it will say "user is trusted" once you have Norton trust the user you should be able to run the application

Click the one with Jungkook's icon, not the .py or.exe :)

Or you can also check the file type and click the "Application" one

I've tried doing that. It just said it couldn't execute it and asked if it was missing. I really don't know what's happening, and I REALLY want to play this, as a hardcore ARMY.

BTS-all----lib--- and click "windows-i686" and click dxwebsetup.exe because maybe your havent install this, after this is installed, extract the whole zip file and you can play it by clicking the extracted file with "application" the one with JK's icon pic. I hope this helps


I'll try it.

It doesn't work, but thanks anyway!

just click extract, wait for it to finish and click the one with 'application' :)

Developer (Edited 1 time)

We now have a .msi for Windows which is an installer file. It's still possible that antivirus could eat up the .exe. This is a common issue with some overly aggressive anti virus and we suggest disabling your antivirus temporarily if the .exe keeps disappearing.

i've downloaded the game already, but it won't let me install it.