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a small problem

A topic by a2328759 created Jul 21, 2025 Views: 354 Replies: 7
Viewing posts 1 to 2

Hi,I am a long-time supporting user and I have purchased previous game DLCs etc. However, not all of my protagonist's memory pictures have been unlocked. Is this normal?

Developer

To unlock artworks in Memories, you have to redeem a Lisence Key patch (the one you used to authorize the game before). 

Each patch has an unique artworks. So it's normal to not have every Memory unlocked. Only a few players who have bought every single patch released are able to collect them all.

我記得我有購買大部分的補丁,但還是有很多未解鎖的回憶,另外我嘗試下載後重新登入,所有紀錄就又全部不見了,包含已經輸入過補丁得到的回憶跟上一次登入的遊玩紀錄

I remember that I bought most of the patches, but there are still many memories that have not been unlocked. In addition, I tried to download and log in again, and all the records were gone again, including the memories obtained by entering the patch and the game records of the last login.

Developer

please redeem the old license keys to unlock them again. 

If I delete the app or change my phone later, will all my saved files be lost again, and will the previously saved memories and limited-time bonuses also disappear?

How can we download the old version and update it?  It is very unsatisfying that the rewards I received before were cancelled due to phone problems or deletion of old files even though I have always been supported.

Developer

We will think of a way to recover the limited-time reward in the future. Right now, we can't do anything when you deleted your data...

Developer

please do not delete the app, your saved data will be lost forever. 

You can transfer your game to a new phone using Smart Switch app by samsung on app store