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help

A topic by yu741526772 created 51 days ago Views: 188 Replies: 3
Viewing posts 1 to 2

After I entered the access token, the game displayed 'Login success, syncing products'. Then display 'itch authentication done'. What is the solution

Developer

The problem is on the Itch-io's side...

Please try these methods: 

- log out of Itch-io 

- clear your browser cache or use private tab when log in

If it's not working still, please send an email to erocondo.project@gmail.com for further assistance.

I have tried the method you mentioned, but the game still cannot function properly. I have also sent you a help email and hope to receive your email reply as soon as possible

Developer

Sure. we have fixed this problem for many players before, so it will be alright~!