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game crashing

A topic by tyronegt3 created Apr 01, 2025 Views: 624 Replies: 4
Viewing posts 1 to 5

i get this message every time when launching 

LowLevelFatalError [File:D:\build\++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873] 

hr failed 

 at D:\build\++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\Windows\WindowsD3D12PipelineState.cpp:855 

 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

(+1)

Seconded, I have the same issue.

(+1)

Same. I keep getting it as well.

Developer(+1)

Thank you for submitting this error.

For future logs please also type your divice specs like Graphic card, processor, PC or Notebook.

This game was developed on RTX graphic card so it may be some settings applied for that. 

I will repack the game with the lowest settings and turn off all the features than post a log about the update.

Crash error:

LowLevelFatalError [File:D:\build\++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873] 

CurrentQueue.Fence.D3DFence->GetCompletedValue() failed 

 at D:\build\++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939 

 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG


The PC has Intel processor, graphic Invidia GeForce