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My game crashes when I try to launch it! What to do? Sticky

A topic by ashtorak created Nov 19, 2022 Views: 638 Replies: 2
Viewing posts 1 to 3
(3 edits)

There are several reasons why a game crashes at startup. Usually, it means your hardware and/or software is too old and doesn't support  DirectX 12 on Windows, Vulkan on Linux or Metal on Mac. So, please make sure that it does support it.

For Mac there is a special thread for startup problems (not crashes though).

If your graphics card doesn't have enough RAM, it might also crash. I am not too certain about this yet. But older laptops with integrated graphics seem to have more problems sometimes. On such a system, it won't be a lot fun to play anyway, so better get newer hardware. It doesn't need to be any high-end stuff. Even a Ryzen 3 4300u works ok-ish from my experience. 

If you think, you meet the basic requirements and still have crashes, please try downloading the game again, just to be sure it downloaded correctly. (I have to implement some checks here in the future, I guess)

Another option is to try removing the mods folder in the Data sub folder. This seems to make problems at least on Mac sometimes.

If it  still crashes, you can send me the log file.  It is normally saved in C:\Users\<username>\AppData\LocalLow\Ashtorak\StarbaseSim for Windows. For other systems see https://docs.unity3d.com/Manual/LogFiles.html. (To log to the local folder make a shortcut of the exe and add <-logFile log.txt> to the target setting.)

You can also leave a reply here with your system specs (CPU, RAM, GPU), operating system and the name/date of the file that you downloaded. Then I can gather this info, and maybe we also can trouble shoot the problem here.  It might help other people in the future.

Please understand, that I am a solo developer and cannot test the builds much. If it doesn't run on your system, keep an eye out for future updates. Maybe one of them runs on your system. Else you have to look into getting a system similar to what I use which is Windows 10 with some average GPU like an RTX2060.

moved this topic to Feedback / Help / Bug reports
(1 edit)

here is my pc specs


Intel Core i5-4320U

8GB DDR3

Intel HD Graphics 620


this is all i know

hope you can help :)

Hm, it's not the best GPU, but if you have enough free memory it should be able to run it, I think.

Make sure that no other programs are running that take away a lot of resources.

Can you send the log file as well, please?