We're not able to reproduce the error any where in the game. You may have a scene bundle that didn't download properly. We suggest deleting and redownloading the game. The save files and your progress are not in the program directory so you should not loose them.
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1. Go to the front porch. There will be a hot spot above the door.
2. In Maria's (Nanna's) bedroom on the 2nd floor. Click on the blinds near the right side of the screen to go out onto the terrace.
3. In Devon's bedroom, same as Maria's bedroom, there is a hotspot that leads to the terrace/balcony.
4. On the rooftop terrace, turn left (where the tripod was for the camera setup), move forward (hot spot on the floor).
Spoiler below
Once you have all 4 use the build app to assemble them into your notebook.
Then use the Blue code book to on the codes in your inventory to convert all 4 into decimal values from hexadecimal.
Lastly, go to the safe in your dad's secret room. Use the converted codes on the dial to open the safe.
Things to check:
Did you convert the individual codes into the notebook? Use the build app with the 4 codes as ingredients.
Did you convert the codes to decimal? Use the blue text book on the codes in the notebook.
Click on the safe to zoom into it. Then use the converted codes on the dial of the safe.
