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When I download Wonderful Whims and restart my sims game, I find the items I use, like menstrual products, but I cannot do anything else. I cannot use the products; there is no reaction with wonderful whims in my sims game. All of my sims act the same, and the things in my game are the same as before. This happens every single time! 

I also realized that on my MacBook, I can't archive anything so... I also just redid it for the sixth time and it still didnt work. :( 

I have tried to download wonderful five times since December, and each time, it doesn't work. And yes, my version is updated and is 1.71.86. Can you help me?