Nice game! Found myself in a flow state making coffees ha, nice idea of the limitation that the player is left in the dark and has to trial and error, definitely a common experience in customer service :) good job!
Very fun! I like the artstyle. I like the visual of going into the carriage and that you can heal/hide out if you enter, but I had to find the heal part by accident, might be cool to add to the description? Nice job!