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It's fantastic! I can't wait for the update :

delete the game and re install. Hope that helps

Delete the game and all the files. Then re install it. Something went wrong with the download or you accidentally deleted her head somehow  :)

unfortunately, you would need to go into your viva project File, enter the "saves" folder and delete the save.  (This then restarts your game progress, but keeps all you have downloaded) hope this helps :)

Well i hope they can fix it, but thanks anyway :)