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This CG/easter egg is not a part of the official game and it doesn't exist, we didn't work on this art. I've realized some videos on Youtube say it's a part of the game but it's misinformation and they shouldn't be trusted.

Hello! Have you read the download instructions? Following the steps correctly will let you bypass this error screen.

Hello! Are you using Windows or Mac? Have you read the download instructions?

Hello! Have you read the download instructions for Mac yet? Following those will hopefully let you get past this error screen.

As stated in the download instruction page, you need to put the entire zip folder in Desktop, unzip, then drag only the Game app outside the folder to Desktop. If the screen turns to pitch black, close and restart. Keep trying to launch and eventually it will let you!

The game was created using RPG Maker MV! 

There's two entry ways shown on the left side of the map when you walk in the kitchen. The above leads to the freezer!

The fridge page is clickable so you were supposed to click the X on the top right side of the page. You can save by interacting with the couch in Rody's apartment- first it'll give you an "lie down" or "look out the window" option. Choose to lie down then  there will be a pop up that let you either save or end the day which would progress you to the next day. 

As stated in the download instruction page, you need to put the entire zip folder in Desktop, unzip, then drag only the Game app outside the folder to Desktop. If the screen turns to pitch black, close and restart. Keep trying to launch and eventually it will let you.

You need to buy the items first (which are avaliable via the catalog on the table in Rody's apartment) then when you're at the equip screen later it should be avaliable to be point and clickable!

Hello!  Because the character sprite is always facing forward it can sometimes be difficult to tell if you are facing the spot you want to interact with! Please make sure you're facing the right direction (so arrow keys first) before pressing [Z] and that should let your input go through!  Sorry for the inconvenience! 

Just asked what the process was with the previous playtester- Could you try putting the extracted folder as a whole out to Desktop first and then drag the Game App out of that folder? 

Hello!  One of my playtesters encountered the same issue but they were able to play the game as normal once they dragged the Game app outside of  the folder and onto the Desktop! Maybe give that a try?

Thank you for the review/feedback, Sword! I do want to say the game's direction wasn't supposed to be a "haunted/cursed restaurant" kind of story as Dead Plate isn't a supernatural/paranormal horror game, it falls into a more psychological horror category with elements of drama and thriller with the horror mostly coming from the characters and their relationships and the environment they create, something that has the feel of classic horror films from the 1960s. Hope that clears some things up!

I do agree on the visual critique, it would've been helpful to have more visual indicators- maybe in the future update we'll make sprites communicate clearly during the gameplay! Thank you!

Hi! Thank you for checking the game out, it means a lot that you've been enjoying it! Quick question, are you playing on Mac? I noticed that glitch only seems to happen with Mac users when the game isn't installed right! If you follow the steps that was written in the download instructions the problem should be fixed!

When you download the zip file, you need to extract the zip file into a folder- and when you open the folder, drag the "game" file (only the game file not the entire folder) out from that folder and into your applications folder. Once you get the game file in the applications folder, try to open the game file there- if it doesn't open continue clicking until it does and it'll eventually let it run. If you did this the right way then your game'll be able to save and let the game run/progress normally! Try redownloading and follow those steps again? Hope this was helpful!!

Hi! Thank you for checking the game out! Quick question, are you playing on Mac? I noticed that glitch only seems to happen with Mac users when the game isn't installed right! If you follow the steps that was written in the download instructions the problem should be fixed!

When you download the zip file, you need to extract the zip file into a folder- and when you open the folder, drag the "game" file (only the game file not the entire folder) out from that folder and into your applications folder. Once you get the game file in the applications folder, try to open the game file there- if it doesn't open continue clicking until it does and it'll eventually let it run. If you did this the right way then your game'll be able to save and let the game run/progress normally! Try redownloading and follow those steps again? Hope this was helpful!! 

Hi!!! Sorry to hear that you've been having trouble progressing the game- I'll definetly look into fixing that in the next patch! But for now try clicking on the cigaratte tray on Floor 6 then initiate the lighter conversation and choose the Can I have a light option again! That'll hopefully let you progress it with no problem! Sorry for the inconvenience and thank you so much for checking the game out !!

You're perfectly fine!!! Thank you so much for asking + checking the game out, hope you enjoy it!!! 💞💕

There is no image/the sprite is silhouetted at the start of the game on purpose! Keep continue through the text and eventually you will see visuals. 

When you open the game from the very start before you start a new game can you see the title image along with the music?

the placement of the sleeping pill is randomized every time you restart the room so if it isn't in the box try to look for it in other areas like the bed or the drawers! 

That's a really weird bug, I don't think anyone got that before- thank you for letting me know! Have you tried redownloading?

Hi there!! Super honored to hear that you find the game enjoyable!

The fn/look up and down function is totally optional so if it still doesn't work after few retries it won't be a problem when playing the game so you can not worry about it and proceed, sorry for the confusion/inconvenience! 

Hi there!! In that case the fn/look up and down function is totally optional so it won't be a problem when playing the game so you can not worry about it and proceed, sorry for the confusion/inconvenience! 

Hi there! Thank you for letting me know- There is a solution to that! In order for your game to run as it should it needs to be able to autosave itself but for the mac version if you download it the wrong way the saving function doesn't work at all, ultimately fully resetting every time you die without remembering what you did past run. 

I wrote it in the download instructions already that when you download the zip file, you need to extract the zip file into a folder- and when you open the folder, drag the "game" file (only the game file not the entire folder) out from that folder and into your applications folder. Once you get the game file in the applications folder, try to open the game file there- if it doesn't open continue clicking until it does and it'll eventually let it run. If you did this the right way then your game'll be able to save and let the game run/progress normally! Try redownloading and follow those steps again? Hope this was helpful!! 

THANK YOU FOR LETTING ME KNOW I'LL UPDATE EM IN THE UPCOMING BUILD!!

Hi!! Thank you for checking out the game, it means a lot!! And yeah I've been getting feedbacks of the secret ending/cutscene not playing even you got all the deaths/endings so I'm currently trying to fix it, hopefully I can update it soon! Thank you for letting me know! (And the typo of "Your" was on purpose!! Gives it a more uncanny/"something is off" kind of vibes :] )

Thank you so much for checking the game out, I'm so so honored that you enjoy it!! 

The game will automatically reset once you see ending 1, but it still will remember all the posters you collected even if everything else are set to the beginning- so while yes you still have to go through some puzzles and dialogues in order for you to get to the point where you could get any endings you missed the game will know all the deaths/endings you've seen so far (even if you didn't see them in this new run)! So you can just see the any endings you missed. Hope this was helpful!! 

Thank you for giving the game a try, it means a lot! I getcha, the whole game was developed around the idea of having to go through trial-and-error without prior instructions or hints (just like in real world workplace where you need to be mature and navigate all on your own)- But don't worry, the game autosaves itself so that no progress have been actually lost even if you did die/restart so hopefully it doesn't come off as too frustrating for you! The game does require you to fail in order to learn!! 

Hi there!! I'm honored to hear that you played through the game, thank you for checking it out!! The secret ending should automatically play itself once you restart the game after getting all the endings/posters- but I've been hearing that few others are having the same problem of not getting it. Thank you for letting me know, I'll try to look more into it and fix it for the next build! It's nothing that important so you're not missing out too much!! Thank you once again for playing! 

Hey!! I'm honored that you find the atmosphere enjoyable, it means a lot! And oh no I'm so sorry to hear that you're having technical difficulties! The fn look up/down key is a totally optional function, it doesn't really matter to play or progress the game normally so if it doesn't work you don't have to worry too much about it! You can still continue! 

When you restarted the game even after you saw the escape ending/credits- was the wall of posters that you collect for every ending/death still there? If so, it means you still missed something! 

I'm so glad you enjoyed the game!! And oh no!! Did it fully reset? Is the wall of the posters you collect for each endings still there with all your previous posters? If so, it means you missed something and didn't get every ending yet! 

Oh no I'm sorry for the inconvenience!! The fn key function is totally optional so you don't have to worry! It's still playable!!

Hi there!! For you to completely restart from scratch you need to delete and redownload/reextract the zip file! Otherwise the game will remember your choices and deaths even after you die or restart in-game and you need to go through everything!

Alright! In order for your game to run as it should it needs to be able to autosave itself but for the mac version if you download it the wrong way the saving function doesn't work at all, ultimately fully resetting every time you die without remembering what you did past run! 

I wrote it in the download instructions that when you download the zip file, you need to extract the zip file into a folder- and when you open the folder, drag the "game" file (only the game file not the entire folder) out from that folder and into your applications folder. Once you get the game file in the applications folder, try to open the game file there- if it doesn't open continue clicking until it does and it'll eventually let it run. If you did this the right way then your game'll be able to save and let the game run/progress normally! Try redownloading and follow those steps again? Hope this was helpful!! 

Hello!! I'm so sorry to hear that you've been having problems! Are you playing on windows or mac? 

Also you can pick it up whenever you like even after multiple restarts, you don't have to go to floor 6 straight away!

hi there!! you can leave the point-and-click area by clicking on the green exit icon on your bottom right and when you're on the 3d elevator space you can use left or right arrow keys to look at other walls of the elevator!

hi there!! first off thank you for trying out the game it means a lot that you downloaded it!! and oh no!! im so sorry that you're facing issues, no one else has gotten that glitch before- did you try closing and reopening the game? maybe when you open it at first and press to start the game don't move/look away or change windows as the opening scene plays since during that an event called "wait" is playing in the code which means it's locking the players in place until the opening is finished so if it bugs itself there it means you're going to be stuck in that sequence! once again sorry for the inconvenience, hope you are able to fix it and play the game!