This would be an issue on itch's end. I would suggest reaching out to them directly. They should be able to take care of you.
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Hi, thanks for picking up Sally Face. I'd be happy to help if I can. Can you please provide more information? Did you purchase episode one or the full game? What platform are you using? Which files are you trying to download?
Sorry you're having issues. Not sure why it wouldn't open for you. First, I would say to make sure you're downloading the correct version (Mac as opposed to Win or Linux). Second, you may need to give the app permission to run, to bypass the newer notarization stuff. I would also try to do a fresh install as well. Hope that helps. If you still can't get it to launch for some reason, I would suggest reaching out to itch support for a refund.
If you paid $14.95 or more, you will be able to download all of the game files (currently episodes 1-4 and soundtracks 1-4). If you're having technical troubles or payment troubles, I would suggest reaching out directly to itch.io, since I don't control anything on that end. Hope you can get it all sorted out!
Itch will only give you episode one Steam Key, since it's not set up to distribute multiple keys. If you decided to purchase on itch and would also like the pass key for Steam, send me an email, from the same address you made the purchase with: firstname.lastname@example.org.
Haha. Thank you for all the kind words! :) The reveal of the meat isn't really the main focus of the episode, so that part wasn't meant to be too surprising for players, but more surprising for the characters themselves. Travis, well I can't comment on any future stuff but I can say that we will see the return of many characters in episode 4. The papers in David's room are not important, he just uses them to block out his window because he doesn't like people to look in. Sorry if you got stuck on the puzzles :D I always try to include at least one difficult puzzle / side quest in each episode. The one at the beginning is about the positions but not about the obvious positioning, it's a more subtle detail (you sort of have to unscramble the hint that's given). What's in the journal is important and is actually hinted at in episode 2. Sci-fi and the supernatural are two of my favorite subjects, so that definitely impacted the story of Sally Face haha. I'm very excited for the last two episodes, as they're the most interesting to me. So I'm eager to see other peoples reaction to them. Glad you mostly enjoyed episode 3! :)
Hey, thanks for all the feedback. I'm glad you enjoyed the second episode! I'm very excited to share more of the story and the the wait between episodes won't be quite as long as it was between the first two. I'll keep graphics options in mind for possible future updates/features. As for the main menu, that first version that was animated wasn't playing right on all devices, so that's why I changed it. Then the black and white thing was kind of a quick fix, so I added more images with Episode two, now it'll rotate between episodes.
Hey, I'm not sure I understand your question. It should be set up so if you pay $2.99 you get episode one and if you pay an extra $11.99 then you get the season pass. Is it not allowing you to get the pass after you bought episode one?
If you download the latest version (1.1.52) you are able the change the language manually.
If it's still in another language after you have the most recent version, navigate to the fourth option on the main menu which will bring up "Options" where the third selection will be "change language."
Thank you for the details and sorry for all the hassle! I updated the game so this problem should be fixed. Re-download the game and make sure your local save file is deleted before launching it. Let me know if you have any more issues!
Thanks for letting me know. Should be fixed now, download the latest version when you're able. Just make sure your save file is deleted (since language is stored in the save file). Let me know if you have any more issues.
Hi, sorry for this inconvenience! You probably have to delete your save file, since from the previous build it saved your game in the wrong language. To do this, close the game, go to the save location:
From PC: C/Users/<User Name>/AppData/LocalLow/Steve Gabry/Sally Face
From Mac: Users/<UserName>/Library/Application Support/Steve Gabry/Sally Face/
Delete the file you see there, then restart the game. That should solve the issue! Please let me know if you have anymore troubles or if that doesn't work. I hope you'll be enjoying the game soon.
Hi, looks like I forgot to turn off the Language menu in the newest version. It's a wip, so it shouldn't be turned on right now, sorry about that! I just uploaded new files (which are English language only) and they should be available to download whenever you're able to.
I'm glad you enjoyed the game! :)
It sounds like you had an older version, since that bug should be fixed in the more current versions. But just in case, if you could look at what version you have (in the credits screen) and let me know that would be helpful. Thanks!
Hey, wow you had a lot of thoughts! :D Thanks for writing and I'm glad to hear you enjoyed the first episode!
The issue you're having with the screen seems to be a problem with the way your computer (or maybe video recording software?) is displaying the game. I can tell by your video that the game is being squashed vertically and cut off horizontally. I'm not sure why that would happen for you but it is not part of the games design. In the latest update, I did lock the ratio of the game, whereas before it allowed different ratios. If you get a chance, download the newest version and see if it looks any better for you. You can compare your playthrough versus the screenshots and game trailer to see what I'm talking about in more detail.
The inventory label for the tea + laxative, good catch on that! A small oversight I will correct. The Lisa conversation about Larry is a bit of an Easter Egg - if you select the right options you get a small hint at one of the themes in the next episode. I have been considering adding in Save Profiles for the next episode, I most likely will add them.
The Steam Trading Cards are free - so if I'm able to add them to the Steam version (which I would like to!) they won't cost anything. You collect them by playing the game. Though you do also have the option to trade or buy them from other players if you wish to.
Thanks for playing! I appreciate your feedback and support!
The best thing to do it just jot stuff down as you think of it. Start little notes here and there, even if you don't think you'll use them. For me at least, this does two things: gives me a reminder of the ideas I've had and also lets me come back to them later on to see if they are actually any good or not. I probably have 100's of notes/ideas floating around for different game concepts but one thing I learned early on is that ideas aren't worth much until you actually do something with them. So I encourage everyone who has a story in their head to write it down. Even if you don't plan on doing anything more with it, it could be a good exercise in self discovery. And who knows, maybe you have a little bit of gold to share with the world.
I noticed that a lot of nightmare before christmas stuff pops up when you search Sally Face haha, I wasn't expecting that but I shouldn't be too surprised. I love that movie but I don't think I drew much inspiration from it for Sally Face. Honestly I can't remember where the name came from, I have a weird mind, sometimes strange things just form in there. Also, I came up with the Sally Face character about 9 or 10 years ago now D: It started as a sketch, then a concept for a short cartoon, then it was put on the back burner for a few years before I dug it up again.