Sorry you're having issues with the installer!
I assume you are using the actual Itch.io app to download and install the game, correct? We have not used it before, but are currently installing it to see if we can replicate your problem.
Based on the error message, it looks like the Itch app itself is changing the directory of certain required installation files. Where it shows '/itch/apps' in your path, it should really say 'LiminalLLC', so I am certain that this is part of the problem.
In the meantime, while we investigate, you might try downloading the installer separately (without the Itch.io app) and try re-running it. If I'm mistaken and you aren't using the app, then disregard all of this--either way, we're looking into the issue and we'll let you know as soon as we find something.
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Awesome, glad to hear that it worked! I hope you enjoy it and I'd be thrilled if you wanted to record a gameplay video of it.
I do want to mention that it is actually several months old and as such, we've even made a HUGE number of improvements since then!
Feel free to have a look at our different social media pages (Facebook, Twitter) if you want to follow our development! Take care.
Hey Ahmed, it looks like the logfile you sent us is possibly for a different game/application. This could be my mistake for providing you the 'path' to type into your prompt, which may not work, for whatever reason, on all setups. Please try to send the file again--assuming Bevontule installed correctly, the file we need should be located in a folder where the actual path looks like this:
That output_log file should be more than 1KB in length as well.
Additionally, you can always try right-clicking on the .exe and selecting "Run as administrator", but I'm not sure if this will help the problem.
Sorry you're having problems running it--we'll figure out what the problem is as soon as we can!
Hi ahmed, sorry you're having problems. I have not personally seen that error myself and I think the only way we can figure out what is happening is if you provide us the log file. Here is how to access it:
1.) Press (WINDOWS KEY + R) or alternatively, click on the windows icon at the bottom left of the screen and type "Run" (without the quotes), then press ENTER.
2.) Enter this into the prompt (without the quotes):
3.) Once that opens up the folder, you can select the output_log.txt file and open it up. Please send this file to our support email address at email@example.com and we can take a look at it to see what might be causing your problem.
Let me know if you have any problems with this process! Thanks!