You can ask itch.io for a refund. They approved mine.
Recent community posts
None of your personal blogs and Twitter accounts have recent updates, and the dev Twitter account of one of your members has gone private. I sent you a message on Tumblr, but it has gone unanswered. Can you *at least* confirm you are still working on this project? Had it been a free project I wouldn't be so disappointed, but I preordered the game -- as clearly did others.
I downloaded it on a whim, knowing nothing about it... I expected it to be a pretty short game, and ended up staying up really late to finish it. Worth it. I haven't done Florien's route yet, but Ymir is just too my type so I'll just probably... skim through it... Sorry Florien :')