For anyone curious, someone on reddit posted what their last kickstarter update about refunds said (link here).
UPDATE #27Backers only
Update - Refunds!! (Please read)
tamagobunsCreator
May 24, 2021
Hello!
This has been something we've been considering for awhile, but we decided that it would be best to start issuing refunds for this project.
You may ask why we're doing refunds when the project is almost completed. Yes, all the assets have been made, keychains shipped etc which is why it took so long to come to this decision (since it'll be an expensive one), but it's been over 3 years and upon doing the final QA through it, we discovered that the story really doesn't have any of the same passion that it did when it was first starting out. Some things we want to rewrite and redo, but with how busy everyone is and the lack of enthusiasm about the project, it wouldn't be fair to make you all wait even longer for something that we're not sure we can guarantee.
So we will issue some refunds, and if this project ever manages to get completed in the future we will post here, but for now it will be set to the side. If you would like a refund, please message this account and we'll get it to you right away! Also - if you still want the wallpapers, feel free to ask for those as well.
Thank you for all your support over the years!