The game is well written, but I found the rating system unnerving. Many of the options that result in your character telling jokes or talking about herself result in worse final scores compared to the more "customer-servicey" options. A run where my character expressed self-doubt and sadness about being discriminated against for being a succubus had a 40% lower score than a run where I just clicked the obvious try-to-seem-helpful options.
In this way, the game reproduces capitalism's logic of domination of service workers.