Hey no pressure, but. There's a bug in the game that makes a character's chat stuck on the screen, and it doesn't go away when you click it many time's. It happened to me 3-4 time's. I don't know if you can fix this but try your best Moss-Shadow.
No need to get frustrated. Just try exploring, or gaining hints from other cats in the game if you can. The owner might not be able to help somehow though.