itch.io

It is a very good game and I enjoyed a lot 
Though I have a question 
There is a dimension where you can enter only if you get caught by the monster and the spirit with the telephone at the same time at L7 (I think)
It happened to me twice and I can't do anything to escape 
No ringing phone and I am not able to move. Just floating there
As the time goes every text (even in the pause menu) will start to move to a point where you can't read them anymore
In the two times it happened to get caught in there the only change was that the background was completly different so I doubt that this is just a bug 
Is there a way to escape from there or do I have to load my last save file?