Oh, thank you for the reply! :D
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I am trying to figure out how to get pets but when I click the money symbol in the pets tab in game when changing my appearance, it says I have launch the game from the itch.io launcher. I AM launching the game from the launcher, and I have tried keeping the launcher open when I play and that still doesn't allow me to load the pets thing.
Edit: the game is fully updated, otherwise I wouldn't be able to play with others.