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I've clicked sync many times but all my memories are locked again and I can't use my product keys since it says "redeem key failure, product key already used on this account". Do I have to complete everyone's story for my memories to be unlocked? and its fine to me that my progress got reset, I believe I still have my outfits for every character since I still have tusk and fang but I'm not sure

Now I'm confused, it fixed itself after I hit sync a couple times and I also clicked on the shop button, but I'm pretty sure it was the sync. Why it do that. Why give me a heart attack.

Even Tusk and Fang are locked again for me

I got a major bug after installing hotfix 4. I basically lost all progress since all three characters are black out with "???" on their name plates and clicking the "find new resident" says all contents unlocked so its actually unplayable for me. I still have all my hearts and items, just not the characters and all the memories I had unlocked cuz I used all my past codes and keys.

I was hoping enter would work since I spammed space before but it doesn't (I spammed both enter keys, then every key on my keyboard). Thanks for the help though, I'll just wait for the next update then.

what was the interaction key again?

I believe I ran into a bug on pine island, I cant push the rock into the water to be a platform to cross the bridge