They finally responded and fixed the issue. Thanks for helping!
grandescoisa
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A member registered Jun 08, 2020
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I did, but haven't heard back from them yet. Just posted here cause in support's FAQ page doesn't make clear who's responsible for that:
"There are a few reasons why a Steam key may not appear. If the developer has run out of keys for their page, then you will not be able to claim a Steam key. When this happens, the developer is notified via an automated system to refill the keys."
Does that mean that you haven't been notified by this automated system yet?