itch.io

Hi. Hate to say it, but I'd like to register a complaint. It might just be that I am using a computer that is 2-3 years old and your software doesn't mesh well with my computer, but I am having major issues with this game. At first it ran fine, but once it got to the part where you chose which game to play I played two of them fine, but then the game said I had played all of them, but I still hadn't played hangman. Instead of choosing the new game that was available, I chose to play hangman first. It allowed me to do so, but then the option to play the fourth game disappeared, and when I tried to restart to make it available again, it said that the Unityplayer.dll was not found and that reinstalling might fix it. I went to uninstall and then reinstall the game, but the file did not appear in my control panel's uninstall a program. I can't even uninstall it to try to fix it! I tried just deleting the files in the regedit and then re-downloading the game, but the same issue with the Unityplayer.dll popped up. It is not recognizing the file. What should I do? If you can't fix it, can I just get the dollar I spent to support you guys back? It would have been more, but money is tight right now for me. I'm sure once you get the bugs fixed the game will run great, and I would gladly pay for it again to play a bug free version, but at this time I'm frustrated and just want my money back, or a solution to my issue. How do I uninstall this thing properly and why doesn't it show up in my uninstall programs? Please note, I am not mad at you and I'm sure you are amazing developers who can figure out the answer to my problem. I hope I'm not coming off as rude. Sorry if I am, but I just saw the beginning of Markiplier's video and decided for just the third time in a few years to play one of the games he featured because it looked interesting and potentially cool. It's extremely frustrating when two out of the three times I try a game he features, both times I end up with a glitch that prevents me from playing through the game. The other game wasn't one of yours, so no worries. I realize you may not pay attention to this because I am not a Youtuber, but I wanted you to be aware of this issue, so I hope you can provide me a solution. Thank you for your time. I'm sure your game is great. I hope I can play the rest of it soon. Sincerely, DK