Try this:
- Close the game if you already have it open.
- Delete the game folder currently installed.
- (Assuming you're using Windows) Press Start (Windows Key) then:
- Search for "Run".
- In the terminal that opens, search "%appdata%".
- Find the folder titled "RenPy".
- In this folder, search for another folder for this game, probably called "Unveiling-1604532129".
- Delete this folder.
- Now re-download the game, unzip, and attempt to play again.
- If the problem persists, I would probably reply to this message and get the Creator to fix.
Hope this helps!