You cannot use the itch.io app because the game is hosted on a different website; you will have to download it manually through the website. The game is also not compatible with mobile phones.
A member registered Nov 15, 2016 · View creator page →
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It might be an issue with your computer settings, it sounds like. The game files are .rar, so make sure your computer can unzip .rar files, or make sure the program you're using is capable of doing it. If not, I suggest using WinRar to unzip it!