A fantastic throwback to the days of Sierra point and click adventures set against an uncompromising backdrop that doesn't pussyfoot around difficult themes. A few people may take issue with the inclusion of racism/sexism/homophobia, however it's perfectly in fitting with the game and isn't added for shock value. It may be jarring to some but it's a gritty game, rife with poverty, crime, racial tension, drug abuse, corruption, and so on. The characters are flawed, motives are questionable, and redeeming qualities are complex.
The core of the story has been done countless times before, complete with clichés and nods to other media of the time, but the supernatural element gives it another twist. It seems the creators are big fans of the paranormal, treating it with a healthy dose of respect and scepticism. As for the puzzles, the majority are straight forward and won't have you tearing your hair out. They're not too easy that you'll get them all right immediately either. I personally found it very balanced.
I found my playthrough to be relatively bug free, with the only one I can recall being an animation issue that had no impact on the game whatsoever. Unlike official Sierra games, you can't back yourself into a corner, becoming soft-locked or 'walking dead', nor can you die (which is already explained in the game's description).
If you're a fan of point and click games, whether they're Sierra or not (I always preferred Lucasarts), you owe it to yourself to give it a shot. It has all the qualities of a classic, combining a good story, well-written characters and gritty setting with fun gameplay, logical puzzles and a real love for the genre. The music is great, too, and I found myself humming and tapping out sections on the desk without realizing. Although the game deals with difficult issues in a less than forgiving manner, it also doesn't take itself too seriously. There's plenty of humour to go around, some dark, some subtle, and some bordering on the slapstick.
My only issue with the game is that there are quite a few grammatical and some spelling errors in the English version. It's not enough to ruin the experience, but there were occasions where the dialogue doesn't make complete sense and I've had to re-read it and figure out what was actually meant. It interrupts the flow of the dialogue when an obvious error stands out, but I want to reiterate that it did not impact my enjoyment of the game.
Postmodern Adventures should be very proud of their creation. It's one of the best AGS games I've ever played, and surely is a contender for the number one spot. It's a simple game that deals with complex issues, that neither feels like a chore or a lecture. It's not for everyone, but at its core it's a solid adventure game that deserves your time. I certainly have no regrets and only wish I could replay it again for the first time.