Can't get past the tutorial, the order papers aren't showing up.

I dunno if this is a problem on my end but I've reloaded the game four times and it's completely consistent.
This seems really fun, though I'm stuck on the snake puzzle, I found all three clues, and the solution should be
(in ROT13 so others don't get spoiled)
shyy zbba, avar-guvegl, jrfg
but that didn't work, so I went through and tried literally *every* other combination and it didn't work :(
Is this a bug or am I missing something?
I found a small bug, idk if its intentional but I doubt it, you can draw repeatedly through the moon to gain hight, idk why, I think its trying to process the collision and so it teleports it up/under the line so I can be manipulated to gain hight by drawing in the bottom half of the moon so it goes upwards.