Seems like that, laptop, intel core i3-5005u 12 gb ram, intel hd graphics 5500/nvidia geforce 920m, OS Windows 8.1. It wasnt clear from the screenshots and game description that there might be problems with outdated hardware (i meen I never seen a text adventure that didn't run on this before)
Yeah it's really difficult to figure out exactly what the issue is with a white screen, but it means the game's stuck loading. I personally think it's because of the 4K visuals that the game has and needs to load, but it could also be things strictly hardware related like drivers and so on.