itch.io

I'll try my best to help, but it's been ages since i used it.

it worked fine on my windows 11 laptop without any issues.

There shouldn't be any errors related codec etc issues, as its using unaltered mpeg video files and wav for audio. it does use a proprietary image system, but original images where jpgs.

 you can find the mpg and wav files in the game installation folder (Areas and frames folders)

Preferably, the game should be installed to c:\program files x86\fmv hell

though, i might be mistaken on how finicky it is... I can't remember if the engine doesn't really like other drives than C:, but if you have it installed to a different path or drive, try the default c:\program files x86\fmv hell path. (The game only uses about 180-190mb diskspace total)

also, a redownload and fresh installation might work

 And lastly, could you please provide the following information?:

● Simple system specs (cpu, ram, operating system, installation path)

● A screenshot of the error or what the error message says

● What steps you take from clicking the icon to launch until you get to the error message.

Use the 6 steps shown below to reference what should happen from clicking the icon to starting a new game when everything works:

1) click the icon to start the game.

2) a black introduction screen with red text Appears for 10-20 seconds while ominous PH2 background "music" plays.

3) the first video clip plays, showing spoony saying the playthrough/review of PH2 is finally finished, before noticing something strange

4) The aninated menu screen (the monitor) is shown.

5) click "start a new game" (the cursor turns into a foot when it's over the selection)

 6) the monitor shows white static and cuts to spoony being beaten up by some demonic force.

Please try the 1.2 upgrade pack, it replaces the mpegs with more modern videofiles, and i changed one file that had a special characther (this might have been your issue)