If you dismiss the dialog box for the blocker resolution before the interaction is complete the blocker status changes in the manager tasks (goes green) but the blocker isn't removed from the book. Once green it doesn't appear that it can be interacted with again or be re-opened to follow the chat dialog to resolution. Just mentioning that in case it's not an intended penalty for shirking my main job as a manager.

But it's an entertaining little demo.
P.S. The tool tip / tutorial and non-header text font size may be a _little_ small for us olds.