Post by Index777 in Hazelnut Latte comments

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I paid for the game through here.

So I dont technically sell the game through Itch. That was a donation you made since all my stuff on Itch is free. You probably need to contact Itch support to get a refund.

I'm sorry the game didn't work on your preferred device.

Index777144 days ago

you had it advertised that it works on the device so I gave the money to support you for your work. Unfortunately the game does not work on the advertised plat form. It's disappointing I was excited to play the game.

Qmin69144 days ago(+4)

It works on my Android phone I just think your phone is shitty tbh

Index777144 days ago(-3)

My phone is just like any other.

Qmin69140 days ago

apparently not

RadLord144 days ago(+1)

And I have given you multiple avenues to help alleviate the issue.
Again, my Discord server is full of people who have the game on mobile and can assist you.

Index777144 days ago(-3)

I have tried multiple ways to fix the issue it just doesn't work. As unfortunate as that is. I just want a refund now as it seems like the game is not going to work. Can you please tell me the process to get a refund from you on here. I understand that it is different from your normal methods.

CDR71790144 days ago(+1)

Get JoiPlay and the Ren'Py Plugin, put the windows version onto your phone and run it through JoiPlay. I had problems with running the Android version myself, the JoiPlay work around did good for me, maybe it will work for you.

As for a refund, i'm not trying to influence your decision, but I wouldent refund. This game is awesome and deserves the support. But in the end, your choice.

Index777144 days ago(+1)

joiplay us not available in the app get a refundif I can't use the Android version on my phone unfortunately I think I will continue to ask for the refund as I got it in hopes of using it on the Android version that is available. I am shattered as well as I was looking forward to it but I think my mind is made up.

Anon185382139 days ago

Dude, you didn't pay for the game you made a donation. Those are very different. It seems like you're blaming the game creator when they did nothing wrong

itch.io

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