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Oh, I’m sorry to hear that.

I’ll try to get to the bottom of this right now. The last time I tested the game was probably using bluestacks 5 so I’ll test it out with bluestacks 10 and see if it’s a general problem. 

(UPDATE) 

I’ve tried it on both bluestacks 10 (the app player might keep putting me back to bluestacks 5, but it works) and bluestacks 5 and they both work for me. It’s probably better to download bluestacks 5 and use that rather than 10 if that’s the one causing problems. 

It will probably run easier on mobile, tablet or iPad. 

I’ve noticed that if bluestacks crashes once when trying to open the game, it always works when you boot it back up. 

If the problem keeps happening no matter where you download it though, let me know. I’ll do my utmost to help.