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fatal error

A topic by Delfin.King created Nov 25, 2023 Views: 271 Replies: 1
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I try to save the game but it won't let me, and after playing for a while I get a message that says: "fatal error" and closes the game

Developer

Hey Delfin.King,

Really sorry to hear you're having trouble with the game.
That fatal error message sounds frustrating, especially after you've put time into playing. 
Let's see if we can figure this out together.

First off, could you tell me a bit about your computer?
Knowing what kind of specs it's running on will help me understand the issue better.
Also, if it's not too much trouble, could you try to grab a screenshot or jot down the exact error message next time it pops up?
This info can be super helpful.

Oh, and a quick heads-up – if you’ve played our game before, there might be a little hiccup with the save files from older versions.
To sort this out, you might need to clear your save folder.
Here’s how you can do it:

  1. Open this folder on your PC: C:\Users\[YourWindowsUsername]\AppData\Local\Magissy\Saved\SaveGames
  2. Go ahead and delete the files you find there.

Just replace [YourWindowsUsername] with your actual username on Windows.
But remember, doing this will erase your old saves, so you'll be starting fresh.
Only go ahead with this if you’re okay with that.

Hope this helps!