Hi BlueJay1409!
Oh dear, that’s not right! Assuming you’ve tried rebooting etc., have a look in this folder:
C:\Users\<YOUR_WINDOWS_USERNAME>\AppData\Roaming\BangAverageFootball\logs
If there are any files in there, please zip them up and send them to support@ruairidx.com; that’ll help me get a better look at what’s happening. Thank you!