Hi! I also have this bug. Unfortunately, it's a problem with the game, not on your end. I have a state-of-the-art computer with Windows 11, but apparently, the only way to play is by lowering the graphics and performance settings in the game options. I hope I've been of help :)
If u're can't play arcade mode even with low graphics only thing u can do is update ur pc hardware most likely it doesn't meet the minimum system requirements