i cant even see anything but the computer screen the tv screen and the red letters the rest of the entire room is pitch black the blinds are a lighter color but i cant see anything else i cant even see if i got the vhs tape or not even though it says can not complete request sorry three times then it says the tape was delivered and i hear a doorbell sound but i cant see where anything is please help? im using a window 8.1 its my school laptop but it should work im able to play a lot of high graphic games with no problem