I suspect Undergrad Steve felt like the success of College Kings would give him a huge reservoir of good will for the release of Unscripted, but that wasn't the case. Admittedly, the situations are different because he handed the writing of CK off to another team while he worked on Unscripted and the results were so bad that he is going back and redoing a lot of the CK content that they wrote. My point is that it takes a long time to build up trust with customers and a very short time to lose it. Plus, given the lengths of time between releases for episodic AVNs, the mistakes have a long time to sit in peoples' minds.