Post by void room in Tea For God comments

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Thanks for the info. It seems to be the same thing, as happened to few other people. I got steam logs and there was an information that was related to the crash (as: there was something weird just before it crashed), but it was not that useful. I wish it was crashing on one of my computers, because then I could try lots of stuff (I currently suspect a one or maybe a few particular calls that crash the game later on, it doesn't seem to happen immediately but builds up).

If you could tell me what graphics card (and drivers) do you have and how many cores (strangely enough, I have one crash being reported now and then that happens only on computers with 12 cores).

ZuluPilot4 years ago

That doesn't seem to be it unfortunately. I'm on a Ryzen 5 2600x with 6 cores. GPU is an RTX 2080, driver 430.86. Definitely feels like it builds up. The game is in the loading screen and freezes every few seconds until the image distorts and the HMD goes black once steam crashes.

void room4 years ago

Ok, maybe a video actually could help a bit.

Also, it might be worth trying, if you could open mainConfig.xml and there should be a line:
<threadLimit>0</threadLimit>
If you could change that to, say, 8.

I have 4 physical cores (8 logical cores) and I tried forcing to 12 but it worked). If that would work, at least I'd have some starting point.

Healing_Power_of_Nuts4 years ago (1 edit)

This problem also occurs with me, it starts when I click on OK on the panel that said that the play area is too small.

https://streamable.com/odzql

It isn't visible on the video, but SteamVR goes crazy and then crashes. When I launch it again, the game exit itself.

Here's my comptuer specs :

AMD Ryzen 5 2600

16 GB of RAM

Geforce GTX 1660 Ti

HTC Vive

The fact that I also have a 6 cores (12 threads) processor, led me to try the workaround you mentioned. Since then, no more crashes.

So, for sure, the problem is how the game handle those extra cores.

Edit : Tested with the latest version (v_0_3_10_189).

void room4 years ago

Could you send me a log file (in subfolder _logs, the last file named output<date-time>.log).

The thing with cores works, although I don't know how and why. The available play area size is read before the threads are setup. It is read again when the game is partially loaded and then the threads are there. But the vr setup is still done on the same (main) thread.

It is that the game has a problem when there are 12 logical cores but it might be something completely different than just having those threads running and doing stuff. And it is not happening on every CPU with 6 cores.

Healing_Power_of_Nuts4 years ago

If it did not happened with every 6C/12T maybe the problem could be related to AMD processor ? I do not have any knowledge for now, so I cannot really tell.

I tried to redownload the game so I can get a fresh config, and when I launched it, SteamVR didn't messed up, the game got the slowdown as you seen earlier in the vid, but I could get to the menu and launch a game. Here's the log though : https://pastebin.com/0mZKp4TH

Some minutes later, I launched the game again, and SteamVR crashed like I said on my first post. The log is here : https://pastebin.com/JTtUwLQ6

And you can get the log when the game is launched with threadLimit at 8 : https://pastebin.com/wL4RYc7Q

Good luck on this one, I'm still here if you need more information or need someone to test any fixes you can find.

void room4 years ago

Hm, from the log file it says that the space is 1x1 m but it still is a quite weird thing:

1. from the first log it seems to be fine (except for the 1x1m)

2. in the second log it can get the location of head and hands and then it just ends (this is similar to what I got from other people).

I have no idea yet how to tackle that. Building versions with extra logging, etc. won't work. And most likely I would need to get VS and run in debug to catch the crash from the dev env.

I don't have an information on whether they were all AMDs or not and where excatly does it crash/fail. I actually never considered that it might be the cause. Could you send me a full spec from system info (contact@voidroom.com)? I could try to find a computer to lend with same spec. This could make it easier to found a solution.

Healing_Power_of_Nuts4 years ago

I've just sent you a mail with the specs from systeminfo. Sorry for the delay, I had a lot of stuff to do these last days.

void room4 years ago

Thanks, got it :) At that time I received an e-mail from someone else also with AMD, I just assumed it was you ;) I will be arranging a computer with these specs to repro the bug.

itch.io

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