HE CALLED ME BY MY FIRST LETTERS OF MY EMAIL I'M DISSAPOINTED I WANTED HIM TO CALL ME BY MY NAME 😭😭
THIS HAPPENED TO ME TOO but after a bit of searching, it's because of your user file name! (assuming you're on windows) you can see this by going to extract the game and looking at the location it's sending to (it'll be like "C:\Users\[first part of email] ...) it'd be a bit long to explain the steps here, so just look up something along the lines of "how to change user folder name (your software, eg. windows 10) :]
if you aren't on windows i am so sorry LOL but i hope this can at least be helpful to other people