Hey Derndeff I'm having some issues with the game I'm on a window 11 laptop and the game keeps crashing every time I hit start on the menu can you please fix this if you can.
thanks
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Hi e112, could you see if you can send me your log file so I can determine what's happening? It should tell me how it crashed. The file will contain your computer hardware info as well as the full directory you placed the game at (which might include your username on your PC)
If you can, and feel comfortable sending this info, please do this:
Play the game and trigger the crash. Go to the search bar (next to the windows icon on your taskbar) and type %appdata% and hit enter. Go up one directory, and you should be in C:\Users\YOURUSERNAME\AppData. Go to LocalLow -> Derndeff -> TheStairwellExperiments and you should see a file called "Player.log". Temporarily copy this file somewhere easy to access like your desktop. Email me at support@derndeff.com and attach that Player.log file in the email, and I should be able to figure out what's happening!