His name is Jerome =)
Sometimes you need to have some additional demonic powers.
Also note that passengers could only ask for a floor, but you are the one who choose where elevator goes.
Obviously i need to play again. Can you please say me. Ability to send someone to hell opens when you have some information about them, right?
On the one screenschot i see devil with different variants of sins, that moment should be in game after transporting someone in hell, right? When i send Jerome to the hell i didn't see devil. May be it was a bug, because i lifted him on his floor firstly and then didn't open doors and send him to the hell?
Anyway i will try again))