its been 5 months so ur prolly done with that puzzle but just incase! all u need to do is avoid the other neils and find a mirror that reflects a non-bloody neil, then choose to "touch it":D to get to the mirror i think u just go to the far right then go down
Hahah 😅😅. Actually i haven't finish that hospital level. Since i could skip the level, i decided to do that. I don't know why, but every game with hospital level gives some creep in me, that's why i want to finish that level ASAP.
In short, yeah i finish the game but without the feature of skipping that level i would never have finished it. The game is really good by the way.