at first i was using my previous save states and my character was the same as before, but then the game started to erase my customization and stats. when that happened i would start the game and redo my hole customizationand go back to the save state and it would all be fine. now everytime i press start the game acts like it's the first time and don't even take me to chapter select or anything. also the puts up a grey screen with a bunch of codes claiming that something happened.