Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
Tags

Hi Dev,

On starting the game 2 things happen:

1)  Windows Firewall presents me with the option to allow HT to access my network. I don't think this is a problem, I note it for completeness.

2) I receive the attached crash message, and this is a problem.


Hope you have seen it before and can solve it.


Regards,

Hi,

do you have any software running in the background that changes your clock speed? Try to close it and see if the crash still happens.

Hi TM.

Thank you for your reply.

No software messing with clock speed, at least none that bothers to tell me. I set clock speed in the BIOS, and it is set for  "reliable". I am not over-clocking. This PC is fast enough in this mode.

Here are the specs as reported by Windows:

Device name    Maroon

Processor    Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz   3.40 GHz

Installed RAM    8.00 GB (7.89 GB usable)

Device ID    4FF50ED5-7883-4776-9246-57559ECE6F53

Product ID    00326-10000-00000-AA483

System type    64-bit operating system, x64-based processor

Pen and touch    No pen or touch input is available for this display

Edition    Windows 10 Home

Version    21H2

Installed on    ‎25/‎09/‎2021

OS build    19044.2006

Experience    Windows Feature Experience Pack 120.2212.4180.0

This is an old but reasonably capable PC. It does not exhibit any other reliability issues.

Regards,

I see. For now I don't know what else you can do to solve the issue. It happens to me as well sometimes. I turned off said program, it helped. The other time I did that, it didn't. I will need to further investigate. If I have a solution and I don't forget our little chat, I will let you know ;)

(1 edit)

Hi TM,

I know that kind of problem, having spent a significant part of  my life in maintenance. When the root cause just will not reveal itself any change you make to fix the problem is really random and may or may not actually impact the problem at all.  In the worst case this all you can do,  and is fine as an approach until further evidence turns up. I would appreciate advice from you if you turn up further evidence related to the observed problem. Should you want further details of my system feel free to ask.

As well, I will:

1) Try a fresh download and install of the game. My system took  Win 10 patches from Mr Microsoft on that day,  which might have needed a proper reboot  to finally install, not to mention that Mr Microsoft has bugs of his own sometimes.  That  reboot has now been done and the problem may have cured itself.  If so I will let you know here.

2) If the installation fails again I will wait until the next release and try again.

Thanks again for your assistance.

Regards,

Hi TM, See the comment below this from  dam36 re adding parameters to a shortcut to the executable.  Works for me too. Maybe this  provides some clue as well. Reagrds.

(+1)

I had a similar error, I fixed it by making a shortcut of the .exe file and adding "-force -dx11 -dxd11" to the launch parameters

(+2)

Thank you, works for me too. I have referred the Dev to your post. Regards,

(3 edits) (+2)

interesting. There should already be a shortcut that starts the game in dx11, below the .exe. Does it also work with that shortcut or only the new one described here?

edit: our shortcut did not have the -force, so if your PC supported dx12 it still took it. Thanks for letting us know we added the -force for future releases!