Hi,sorry for our late reply, since we get a lot of emails every day we might accidentally missed your email, please email us again if we haven’t replied to your email yet. Thank you.
I am thinking you are sending to a wrong email, when you send an email can you attache a scrennshot of this section, your email might be different from your itch.io account name so we know who you are, this is our email: renderpi@outlook.com
