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i don't want to post too many details so no one sees the puzzle answer but I think we're still having some issues. We updated the game with the last patch and started fresh but we're stuck at gain Maya's trust again. 

We found all the crayon colors, we asked about Castelyn and we even got the prompt that says the sketch matches the description and showed it to Maya but our task will not update to say we've gained maya's trust. 

Any suggestions? 

Do we maybe need to uninstall and then reinstall the game again if it's possibly still saved the older version on us though we saved the new update by replacing the old files in our zip folder. 

If the version in the bottom-right of the main menu says v1.0.0.5, then there's no need to reinstall the game.  In the sketch, what color are the sword and bell she's holding? Those each need to be a specific color to solve the puzzle.

Wait, sorry no. I think I know what's happening.

So, without giving too much away, the illustration notes offer clues to what a few of the colors are, but copying the notes exactly is actually NOT the solution to the puzzle. :) You're on the right track, but don't worry about making the sketch match Maya's version of Castelyn. Who else does the sketch look like?