Did you manually install this mod? Not being smart or anything but just because you downloaded it doesn't mean it is where it's supposed to be. After you download this file place the folder in the game. That path is PC\Electronic Arts\The Sims 4\Mods folder. Be aware that some files (dependant of the mod) need installed into the tray folder as well if you do a manual install. ALWAYS, ALWAYS READ the "read me file" before any installation that you do manually. It will specify where the files go. Aways follow the creator's instructions as to any installation. And as I've said before, make sure laptop mode (in the game settings) is turned OFF.