I'm not able to start the programm. It says that api-ms-win-crt-runtime-l1-1-0.dll is missing on my computer. Can anybody help me?
It seems to be a problem with windows, try the solution suggested here :
https://www.smartftp.com/support/kb/the-program-cant-start-because-api-ms-win-crt-runtime-l1-1-0dll-is-missing-f2702.html
